Service
AI Chatbots for Your Website and WhatsApp
As an AI chatbot agency, we build bots for your website and WhatsApp that answer 24/7 and understand natural language. Unlike old rule-based bots, they aren't stuck in pre-scripted menus — they understand the customer's intent and hand off to a human when needed.
We connect the bot to your product info, FAQ and internal systems, and design escalation (human handoff), privacy compliance and messaging policies from the start.
In short: An AI chatbot agency builds 24/7 bots for web and WhatsApp that understand natural language and hand off to a human when needed. Unlike a rule-based bot, it understands intent instead of using fixed menus and can connect to internal systems.
What this service includes
Bot Design
We craft use cases, tone and flow to fit your needs.
Channel Integration
We set up the web widget and WhatsApp Business API.
Human Handoff
We build smart escalation to an agent when the bot can't resolve.
Privacy & Policy
We apply consent text, data retention and messaging policies.
Rule-based bot vs. AI chatbot
| Rule-based Bot | AI Chatbot | |
|---|---|---|
| Understanding | Fixed menu/keywords | Natural language and intent |
| Flexibility | Can't leave the script | Context-aware answers |
| Human handoff | Usually none | Smart escalation |
| Maintenance | Each scenario by hand | Scales with a knowledge base |
Example use cases
- 24/7 pre-sales and FAQ answers on the website
- Orders and support over WhatsApp
- Appointment/reservation flows
- Filtering common questions to reduce load
- Multilingual customer support
Frequently asked questions
Is a WhatsApp chatbot legal?
Yes, when set up via the WhatsApp Business API and in line with user consent and policies; we configure it accordingly.
Does the bot answer everything?
No; on unknown or sensitive topics it hands off to an agent. We design this escalation from the start.
Does it connect to our systems?
Yes. It can connect to your product catalogue, order system and CRM to answer with real data.
Can you upgrade our rule-based bot?
Yes. Your existing bot flow can be reviewed and turned into a natural-language AI chatbot.
Let's talk about AI Chatbot Agency
The first step is free: we listen to your processes and produce an actionable roadmap. No commitment.
Yapay Zeka Ajanları — Free Knowledge Center; custom services are priced per project.